Questions
Shared Bandwidth means multiple users share the same internet resources, which may lead to speed fluctuations during peak hours.
CIR (Committed Information Rate) guarantees a minimum speed at all times, making it ideal for businesses with critical internet needs.
A Static IP is a permanent IP address assigned to a device, often used for hosting websites, remote access, and online gaming.
The packages listed do not include a Static IP, meaning IP addresses may change periodically.
7-10 Mbps: Basic browsing, social media, SD/HD streaming.
15-25 Mbps: Online gaming (casual), HD streaming, work from home.
30-50 Mbps: Heavy downloads, 4K streaming, competitive gaming.
75-100 Mbps: Business-level performance, multiple users, high-end usage.
Since the plans are based on shared bandwidth, speed may vary depending on the number of active users at a given time.
Network congestion, peak hours, and background downloads can also impact speed.
No, the default packages do not include a Static IP. You may contact Bukhari Network Support to check if there’s an option to get one at an additional cost.
Restart your router and check for any background downloads.
Test your speed using a trusted website like fast.com or speedtest.net.
Ensure no other devices are consuming excessive bandwidth.
Contact customer support for assistance.
7 Mbps: 1-2 devices (basic use)
10-20 Mbps: 3-5 devices
25-35 Mbps: 5-7 devices (moderate usage)
50-100 Mbps: 8+ devices (heavy usage, businesses)
You may need to check with Bukhari Network Support for installation charges, if any.
Late payments may result in temporary disconnection. Additional fees might apply for reconnection.
No, these plans offer unlimited data usage, but speeds are subject to network congestion.
Yes, the internet service is available 24/7, and customer support is also provided round-the-clock.
Yes, you can change your package anytime by contacting customer support.
For casual gaming: 25 Mbps
For competitive gaming: 30 Mbps or higher
For multiple gamers in a household: 50 Mbps or higher
If you’re using fiber-optic internet, weather conditions have minimal impact.
However, if your connection relies on wireless signals, extreme weather may cause slight disruptions.
Place the router in a central location.
Avoid interference from walls, electronic devices, or metal objects.
Use Wi-Fi extenders if needed for larger areas.
Keep firmware and devices updated for better performance.
Contact customer support to verify coverage for your location.
If your router/modem is powered by UPS or backup power, your internet may still work. Otherwise, it will be disrupted.
Some ISPs allow a temporary suspension; check with Bukhari Network for options.
Yes, but availability at the new location depends on Bukhari Network’s coverage.
24/7 customer support via phone, email, or WhatsApp.
Download speed: The rate at which data is received (e.g., streaming, downloading files).
Upload speed: The rate at which data is sent (e.g., uploading files, video calls, live streaming).
The provided packages have equal download and upload speeds (e.g., 10 Mbps / 10 Mbps).
Choose a plan suitable for streaming (e.g., 15 Mbps+ for HD, 30 Mbps+ for 4K).
Reduce the number of active devices on your network.
Use a wired Ethernet connection instead of Wi-Fi for a more stable connection.
Change the default Wi-Fi password.
Use WPA2 or WPA3 encryption for security.
Disable WPS to prevent unauthorized access
Ping (measured in milliseconds) indicates the delay in data transmission. Lower ping (below 50ms) is best for gaming.
High ping due to server location or network congestion.
Background apps using bandwidth.
Try using a wired connection for better stability
Yes, but for remote viewing, you may need a Static IP (not included in standard plans).
Copyright 2025 All Rights Reserved By Bukhari Networks and Developed By Neologixs